Awesome Product
Deva S
I bought an Moon Light Lamp. It was very nice. Outer surface of moon lamp was good.I had a great experience with Praila and an awesome product. Although I was hoping for a certain kind of product, what I really received was a completely authentic item that had some of the creator's personal touches. A very well-done piece of work. Thank you Praila; this is more than a product; it created.
I have ordered a mobile back case with…
Shanmuga sundaram R
I have ordered a mobile back case with my nephew and myself on it. I am very much happy about the product received. It was well packed and delivered on time. The quality of the product received was awesome and it perfectly fit my mobile. I am definitely suggesting to order more in Praila for their uniqueness and the dedication to provide quality content.
![](https://praila.com/cufeman/2024/01/Customized-logo-keychains-768x1137.webp)
![](https://praila.com/cufeman/2024/01/Glitter-rainbow-premium-modern-Photo-album-768x512.webp)
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![](https://praila.com/cufeman/2024/01/Canvas-couple-photo-frame-768x1328.webp)
![](https://praila.com/cufeman/2024/01/Couple-marriage-engagement-photo-frame-768x1126.webp)
![](https://praila.com/cufeman/2024/01/Couple-photo-frame-reception-768x477.webp)
![](https://praila.com/cufeman/2024/01/Charcoal-drawing-frame-768x544.webp)
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![](https://praila.com/cufeman/2024/01/Acrylic-photo-frame-768x731.webp)
![](https://praila.com/cufeman/2024/01/Collage-photo-frame-768x1149.webp)
![](https://praila.com/cufeman/2024/01/Gift-box-with-Name-etched-768x861.webp)
![](https://praila.com/cufeman/2024/01/Gift-box-with-picture-etched-768x769.webp)
Frequently Asked Questions
Praila Products & Delivery
At Praila.com, we're committed to providing you with a unique and personalized shopping experience. Our extensive range of products covers a variety of categories, ensuring there's something for every occasion. What sets us apart is our focus on customization. From phone cases to home decor, you have the power to add a personal touch to your chosen items. We pride ourselves on quality and customer satisfaction. Join us in creating memorable moments with gifts that are truly special.
Praila.com distinguishes itself by transforming ordinary gifts into extraordinary, personalized expressions. We stand out through our commitment to crafting unique products that carry your individual touch. Unlike conventional platforms, we offer a diverse array of customizable items, ensuring your gift is one-of-a-kind. Our unwavering dedication to quality, meticulous attention to detail, and passion for customer satisfaction make Praila.com the ultimate destination for those in search of gifts that resonate with a personal and distinctive charm.
The processing time for your order at Praila.com typically takes 1 to 3 business days. This duration allows us to ensure the quality and personalization of your chosen items. Please note that this does not include shipping time, which depends on your location and the shipping method selected. You will receive a confirmation email or WhatsApp message with tracking details once your order is on its way.
We offer a pin code checker for estimated delivery dates, but please note that it's not always accurate. Factors like customization approval, courier partner availability, and external events may affect delivery times. If your pin code is not serviceable, contact our customer support with the active courier service in your area, and we'll do our best to deliver your products through them. We appreciate your understanding and assure you that we are committed to providing the best possible service. If you have any specific concerns or inquiries, our customer support team is here to assist you.
Customizing your orders on Praila.com is a breeze! Here's how:
1. Select your desired customization options.
2. Provide the necessary details for personalization.
3. Review and confirm your order.
4. Place your order confidently.
Once your order is placed, our dedicated team will take care of the rest, ensuring that your product is customized to perfection. Please note that customization choices cannot be changed or refunded once the product is processed. If you have any questions or need assistance, our customer support team is here to help. Create your unique and personalized order today at Praila.com!
Shop confidently at Praila.com! Our customized gift items come with a 10-day warranty, and our dedicated customer support team is here to assist you. We encourage you to take an unpacking video of your order to ensure the quality of our products. Your satisfaction is our priority. Explore our collection and enjoy worry-free shopping at Praila.com!
Kindly follow these steps if you receive a damaged product:
1. Take photos and an unpacking video before opening the parcel.
2. Check if the product inside is damaged and document it with photos and videos.
3. Email support@praila.com within 24 hours of receiving the product, including the photos, videos, and courier receipt details.
4. Our customer service team will assess the situation and arrange for a replacement if necessary.
5. Please note that refunds may not be possible for damaged products, but we will do our best to provide a replacement.
6. Thank you for your understanding and cooperation.
Remember, it's important to report the damage within 24 hours of receiving the product for us to assist you effectively.
Praila Wallet & Transactions
Currently, Praila Wallet does not support direct withdrawals. It can only be used for making purchases on praila.com.
To credit your Praila Wallet, log in to your account on praila.com, go to your account settings or wallet section, choose the "Add Funds" or "Credit Wallet" option, enter the amount you wish to credit, and select your preferred payment method.
You can use various payment methods, such as credit cards, debit cards, net banking, etc., to add funds to your Praila Wallet.
No, the funds in your Praila Wallet can only be used to make purchases on praila.com, and cannot be transferred to other payment methods or accounts.
Generally, the funds are credited to your Praila Wallet instantly after completing the payment process. However, some payment methods may have specific terms and conditions or processing times.
Any unused funds in your Praila Wallet will remain available for future purchases on Praila.com. There is no expiration date for the funds in your wallet.
You can view the balance of your Praila Wallet in your account settings or wallet section on Praila.com.
Yes, we take the security of your Praila wallet seriously. Our platform uses advanced security measures to protect your wallet and transactions.
If you have any questions, concerns, or issues related to your Praila wallet or transactions, feel free to contact our customer support team at support@praila.com for prompt assistance. We are here to help!
Featured Products
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Couple Name Plate For Home Entrance Mr and Mrs Heart | Personalized Customized Name Board | Rectangular Brown Wooden Texture | Indoor Office Door Decor Flat Number Mica Plywood Name Board Size | with or without screwing | Screw or paste or hang it on your wall ₹759.00 – ₹999.00inches
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Customised Couple Name, customised Event Name and Date, Indoor home, customised Wooden texture mica plywood Wall Hanging Heart shape couple proposal hearts(12x12 inch, Black/Brown Wood texture) ₹729.00 – ₹939.00inches
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Customised Couple Name, customised Event Name and Date, Indoor home, customised Wooden texture mica plywood Wall Hanging round shape couple proposal hearts(12x12 inch, Black/Brown Wood Texture) ₹759.00 – ₹979.00inches
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