1. Processing Time:

a. We strive to process orders swiftly, typically within 1-3 business days, excluding weekends and holidays. However, processing times may vary during exceptional circumstances such as natural calamities, pandemics, political events, or festive periods. We offer a pin code checker for estimated delivery dates, but please note that it’s not always accurate. Factors like customization approval, courier partner availability, and external events may affect delivery times. If your pin code is not serviceable, contact our customer support with the active courier service in your area, and we’ll do our best to deliver your products through them.

2. Shipping Rates:

a. Shipping charges are calculated based on the weight and dimensions of your order. b. The rates are displayed during the checkout process.

3. Shipping Destinations:

a. Presently, our shipping services cover PAN India regions where our courier aggregators/partners operate for seamless business transactions.

4. Shipping Methods:

a. We offer [list of available shipping methods, e.g., standard, express]. b. Estimated delivery times for each method are provided during checkout. However, delivery periods may vary during exceptional circumstances such as natural calamities, pandemics, political events, or festive periods.

5. Order Tracking:

a. Once your order is shipped, a tracking number will be provided. b. You can track your order on our website or through the (courier aggregators/partners)carrier’s website.

6. Delays:

a. While we strive to meet estimated delivery times, factors like customs clearance, weather conditions, or other unforeseen circumstances may cause delays.

7. Lost or Stolen Packages:

a. We are not responsible for lost or stolen packages. Please ensure the accuracy of your shipping information. b. Contact the carrier directly for assistance in locating a missing package.

8. Shipping Confirmation:

a. A shipping confirmation email with tracking details will be sent once your order is dispatched.

9. Changes to Shipping Policy:

a. Praila.com reserves the right to modify the shipping policy at any time. Changes are effective upon posting.

10. Contact Information:

If you have any questions about our Shipping Policy, please contact us at support@praila.com