At Praila, we understand the importance of ensuring that your products reach you in perfect condition. That’s why we pay special attention to our packing process. Each product is carefully inspected and packaged to ensure that it is protected during transit. We use high-quality packing materials to safeguard your items from damage. We offer a pin code checker for estimated delivery dates, but please note that it’s not always accurate. Factors like customization approval, courier partner availability, and external events may affect delivery times. If your pin code is not serviceable, contact our customer support with the active courier service in your area, and we’ll do our best to deliver your products through them.

Shipping Process

Once your order is packed and ready, usually it takes 1-3 days to dispatch, but it may vary based on the type of product and customization confirmation delay from your side. The dispatching period may extend beyond 3 days, and then, after confirmation, it is handed over to our trusted courier partners for shipping. We work with reliable courier aggregators to ensure that your orders are delivered safely and on time. You will receive a shipping confirmation email with tracking details once your order has been dispatched.

Delivery Time

The delivery time for your order depends on your location and the shipping method selected. We strive to deliver your products within the estimated delivery window provided at the time of checkout. However, please note that delivery times may vary due to unforeseen circumstances such as natural disasters, pandemics, political unrest, or festive seasons.

Shipping Charges

Shipping charges are calculated based on the weight of your order and the shipping destination. The shipping charges will be displayed at the time of checkout, and you will have the option to select the shipping method that best suits your needs.

Tracking Your Order

Once your order has been dispatched, you will receive a shipping confirmation email with tracking details. You can use these tracking details to track the status of your order and the estimated delivery date.

Delivery Concerns

If you have any concerns regarding the delivery of your order, please contact our customer support team. We are here to assist you and ensure that your shopping experience with Praila is smooth and hassle-free.

Visit our shipping policy for further details and updates.