Once you’ve successfully placed an order with Praila, here’s what happens next:

1. Order Confirmation: After placing your order, you’ll receive an email confirmation with your order details. This confirms that we’ve received your order.

2. Processing Time: Orders are typically processed within 1-3 business days (excluding weekends and holidays). However, processing times may vary based on order volume and product customization requirements.

3. Customization: For customized products, our team will review your order details and any uploaded files. If further clarification or adjustments are needed, we’ll reach out to you via email or phone.

4. Artwork Preparation: For digital art, charcoal art, or mosaic collage, our artists create the design based on your specifications using digital tools.

5. Material Selection: Depending on the product, we choose high-quality materials such as wood, acrylic, or metal.

6. Production: Once your order details are confirmed, we’ll proceed with production. The artwork is printed using state-of-the-art printers. For handcrafted items, our artisans use various tools and machines to shape and assemble the product.

7. Quality Check: Each product undergoes a rigorous quality check to ensure it meets our standards and matches the original design.

8. Finishing Touches: Lamination, framing, or other finishing touches are applied to enhance the appearance and durability of the product (if required).

9. Packaging: The finished product is carefully packaged to protect it during shipping.

10. Shipping: Your order will be carefully packaged and handed over to our shipping partners for delivery. You’ll receive a shipping confirmation email with tracking information once your order is on its way.

11. Delivery: Delivery times vary based on your location and the shipping method chosen at checkout. You can track your order using the provided tracking information.

12. Receipt: Upon delivery, please inspect your order carefully. If everything meets your expectations, you can mark the order as received on our website.

If you have any questions or need further assistance at any stage of the order process, our customer support team is here to help.