Transaction Period

When you place an order on Praila.com, the transaction period refers to the time it takes for your payment to be processed and verified. Here’s what you can expect during the transaction period:

1. Payment Processing: Once you complete your order and proceed to payment, your payment method will be charged immediately, except for Cash on Delivery (COD) orders.

2. Verification: For non-COD orders, the payment verification process typically takes a few minutes to a few hours. During this time, our payment gateway partners, Instamojo and Razorpay, verify the transaction details.

3. Order Confirmation: Once your payment is successfully processed and verified, you will receive an email confirmation with your order details. This confirms that your transaction has been completed.

4. Cash on Delivery: If you choose Cash on Delivery as your payment method, the transaction period ends when you receive your order and make the payment in cash to the delivery agent.

5. Refunds: In cases of order cancellation or refund requests, the transaction period for refunds varies depending on the payment method. Refunds for online payments are typically processed within 3–7 business days.

Please note that the transaction period may vary depending on external factors such as bank processing times, network delays, and public holidays. If you have any questions or concerns about your transaction, feel free to contact our customer support team for assistance.